Frequently asked questions
FAQ
What happens if I don’t receive my order?
What happens if I don’t receive my order?
If you have not received your order, please contact our support team at contact@lookspretty.store and we will help you quickly.
What payment methods do you accept?
What payment methods do you accept?
Nous acceptons les paiements par carte de crédit (Visa, MasterCard, American Express...) ainsi que PayPal, Google Pay et Apple Pay.
What is your return policy?
What is your return policy?
Consultez notre page de Politique de Retour pour toutes les informations détaillées sur les retours et les remboursements.
Can I change my order?
Can I change my order?
As we strive to process orders as quickly as possible, you must request any changes within 12 hours of ordering. Any request made after this period will be refused.